1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your overall experience. Similar technologies include local storage, session storage, and pixel tags.
2. Who We Are
Zoeflexible, 462 Tuam Street, Phillipstown, Christchurch 8011, New Zealand. Contact: business@zoeflexible.world.
Where cookies or similar technologies collect personal information, the Privacy Act 2020 (New Zealand) applies. For full details on how we handle personal information, see our Privacy Policy.
3. Types of Cookies and Similar Technologies We Use
Strictly Necessary
These technologies are essential for the website to function. They remember your cookie choices and support basic security. They are always active and cannot be disabled through our banner without affecting site functionality.
- cookie_consent — stores your cookie category choices — duration: persistent (browser local storage) — provider: Zoeflexible
Analytics
These cookies help us understand how visitors use our website (for example, page views, session duration, and navigation paths). They are only activated if you choose to allow analytics in our cookie banner.
- Usage statistics — aggregated website usage data — duration: up to 24 months — provider: analytics service provider (if enabled)
Marketing
These cookies may be used to measure advertising performance and deliver relevant content, including through platforms such as Google Ads. They are only activated if you choose to allow marketing cookies in our cookie banner.
- Campaign and conversion tracking — referral source, ad interaction, and conversion data — duration: up to 12 months — provider: advertising platform (if enabled)
4. Third-Party Services
We use third-party content delivery services to load fonts and icons. These providers may set their own cookies or collect technical data in accordance with their privacy policies. Analytics and advertising cookies, when enabled, may be set by third-party providers such as Google. You can review Google's privacy practices at policies.google.com/privacy.
5. How We Obtain Your Consent
Under the Privacy Act 2020, we collect personal information through non-essential cookies only where you have given informed consent. When you first visit our website, a cookie banner allows you to accept all cookies, decline non-essential cookies, or adjust categories through the existing on-page controls. Non-essential cookies are not placed until you consent.
6. Managing Your Choices
You can manage cookies at any time by:
- Using the cookie banner that appears when you first visit our website
- Clicking "Cookie Settings" in the banner to adjust individual categories
- Clearing cookies and local storage in your browser settings, which will cause the banner to appear again on your next visit
- Adjusting your browser settings to block or delete cookies
- Using industry opt-out tools for advertising cookies, such as Google's Ads Settings
Please note that disabling certain cookies may affect website functionality or your experience.
7. Data Retention
Cookie data is retained for the durations specified above. Records of your consent choices are stored for as long as necessary to demonstrate compliance, typically up to 5 years.
8. Your Rights
You have the right to withdraw consent for non-essential cookies at any time, request access to personal information collected through cookies, and request correction of that information. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz. For full details, see our Privacy Policy.
9. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, law, or our practices. The "Last updated" date at the top of this page will reflect any changes.